Q: What is Phreesia?
A: Phreesia is a mobile check-in service, allowing you to complete pre-registration forms from your own device in the privacy of your home instead of when you arrive to your appointment. You may also register when you arrive to the office on your own device, on a Phreesia Arrivals station or on a provided PhreesiaPad.
Q: Why is Proliance Surgeons partnering with Phreesia?
A: Select Proliance Surgeons care centers are partnering with Phreesia in an effort to save you time and ensure that your health records will always be up-to-date. The information you enter is private and secure, and will allow your team to focus on providing optimal patient care.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patient's data. They are held to the same standards as Proliance Surgeons related to protecting your information. For additional information about Phreesia's security visit Phreesia's Patient Privacy page.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available to be completed in Spanish or English. (Additional languages to be determined.)
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don't worry, Phreesia saves the information you entered previously.